Claims

We handle every case within 48 business hours

We're sorry you had an issue.

We're here to help. Tell us what happened and we'll respond within 48 business hours.

Frequently asked questions

How do I submit a claim?+

You can submit a claim by emailing dax@daxparts.com or contacting us via WhatsApp.

How long does it take to resolve a claim?+

We handle every case within a maximum of 48 business hours from receipt.

What information do I need?+

You need your DAX order number, a description of the problem, and optionally photos of the affected product.